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MD32xx/MD32xxi - Modular Disk Storage Manager (MDSM) may shows a 'NullPointerException' when launched in Chinese-based OS

Two days ago, a Taiwan customer called and complaint that he can't update the MD3200's NVSRAM to latest, due to Modular Disk Storage Manager (MDSM) is not showing proper Chinese words, and return an error: NullPointerException, when you wish to update the NVSRAM.

I use almost half a day to troubleshoot/gather relevant info from customer for analysis. Answer derive after 2-3 hours when I found one relevant article from our Knowledge-Base.

Cause:
This is the installer issue with the version A00 image with Spanish and Chinese OS language packages. This image doesn't impact any other language besides the two mentioned above.

Workaround:
1. For Windows:
- Ensure the Modular Disk Storage Manager application is closed
- Disable the Modular Disk Storage Manager Event Monitor service if it is started (through Windows services - Start->Run->services.msc)
- Navigate to the client directory under the MD Storage Manager installation directory (Default: C:\Program Files (x86)\Dell\MD Storage Software\MD      Storage Manager\client)
- Rename the SMclient.jar file to SMclient.orig.jar
- Copy  the provided SMclient-10.70.x6.06.jar file to SMclient.jar
- Re-enable the Modular Disk Storage Manager Event Monitor service (through Windows services)

2. For Linux
- Ensure the Modular Disk Storage Manager application is closed
- Navigate to the client directory under the MD Storage Manager installation directory (Default: /opt/dell/mdstoragesoftware/mdstoragemanager/client)
- Rename the SMclient.jar file to SMclient.orig.jar
- Copy  the provided SMclient-10.70.x6.06.jar file to SMclient.jar

In summary, if your OS language is either Chinese or Spanish, just ensure you download/install the MDSM from version A01 and above.

You may get the latest MDSM A04 from the link below:
http://supportapj.dell.com/support/downloads/download.aspx?c=my&cs=mybsd1&l=en&s=bsd&releaseid=R295070&SystemID=PWV_MD3200&servicetag=&os=WS8R2&osl=en&deviceid=22520&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=0&libid=52&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=441701

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